Shipping Information
Shipping Information
At Norton Supply, we are committed to getting your order to you as quickly and efficiently as possible. Here’s what you need to know about our shipping policy.
Fast Order Processing
We know that when you place an order, you need it fast. Our warehouse team works hard to ensure that we strive to process and ship every order within 24 hours of placement (Monday-Friday).
Flat-Rate Shipping & Handling
To keep things simple, we offer one flat-rate shipping & handling fee for all orders.
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A single $10.95 fee is applied to every order.
We believe in transparency. This fee helps us manage the essential costs required to get your order from our warehouse to your door. Specifically, this single charge helps to:
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Cover the costs of high-quality packaging materials to ensure your items arrive safely.
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Support the warehouse operations that pick, pack, and prepare your order for shipment.
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Partially offset the continuously rising costs charged by our shipping carriers.
By using this flat-rate model, we can keep our product prices competitive and avoid surprising you with high shipping fees at checkout.
Shipping Methods
All orders are shipped via standard ground service. Once your order leaves our Charlestown, RI warehouse, you will receive an email confirmation with tracking information to follow your package's journey.
Service Area
Our flat-rate shipping applies to all orders shipped within the 48 contiguous United States. For shipping to Alaska, Hawaii, or international locations, please contact our customer service team for a custom quote.
Questions About Your Order?
If you have any questions about our shipping policy or the status of your order, please don't hesitate to contact us.
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Phone: 800-869-7664
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Email: sales@nortonsupply.com